It’s one thing to make a unique line of luxury clothing but how do you reach your target customer?
It’s one thing to make a unique line of luxury clothing but how do you reach your target customer?
One size only
UK: 7-11 | EU: 41-46 | USA: 8-12
Selecting the correct size is important to you and us for a number of reasons:
The Qiviut Jacket is a limited edition which means that there are only limited quantities available in each of the four sizes that we offer.
(in inches – for guidance only)
|The Qiviut Jacket||36||39||42||45|
|UK and US||36||38||40||42|
|Germany & France||42||44||46||48|
To find your correct size follow the diagram above and the instructions below, then compare your measurements to the body sizing chart.
Holding onto the beginning of the tape measure pass the other end of the tape measure around your back under your arms until it meets the beginning. Draw it in until it sits comfortably around your chest, not pulling it in too tightly. Note this measurement.
Holding onto the beginning of the tape measure pass the other end of the tape measure around to your back under your arms and over the fullest part of your chest. Let the tape measure meet drawing it in until it sits comfortably around your chest not pulling it too tightly. Note this measurement.
Holding onto the beginning of the tape measure below your navel and in line with your hips pass the other end of the tape measure around your back and across your hips until it meets the beginning. Draw it in until it sits comfortably around your hips, not pulling it too tightly. Note this measurement.
After finding the centre back measuring point at the bottom of your neck and the top of your back bone, pass your tape measure from this point over your shoulder to your elbow and then down your wrist. Note this measurement.
|Chest||36 in / 91.5 cm||39 in / 99 cm||42 in / 106.5 cm||45 in / 114 cm|
|Waist||31½ in / 80 cm||35 in / 89 cm||38½ in / 98 cm||42 in / 107 cm|
|Hips||38 in / 96 cm||40¾ in / 103.5 cm||43½ in / 111 cm||46½ in / 118.5 cm|
|Arm (to wrist)||31¾ in / 80 cm||32¼ in / 82 cm||33 in / 84 cm||33¾ in / 86 cm|
|Bust||36 in / 91.5 cm||39 in / 99 cm||42 in / 106.5 cm||45 in / 114 cm|
|Waist||27½ in / 71 cm||30½ in / 77.5 cm||33½ in / 85 cm||36½ in / 92.5 cm|
|Hips||38 in / 97 cm||41 in / 104.5 cm||44 in / 112 cm||47 in / 119.5 cm|
|Arm (to wrist)||31 in / 78.5 cm||31¾ in / 80.5 cm||32½ in / 82.5 cm||33¼ in / 84.5 cm|
Alternatively, if you have an existing jacket that fits you well you may just want to compare that garment’s measurements with the data for The Qiviut Jacket in the chart below consulting the jacket measuring points diagram for guidance. There are two additional body measurements that may be helpful to you for this purpose:
Find the top of your backbone below your neck and use this as your centre back measuring point. Holding onto the beginning of the tape measure at your centre back, drop the tape measure down to find the length at which The Qiviut Jacket will finish on you according to the Jacket Sizing Chart.
After finding the length of the jacket and where it finishes on you, you can then get an idea of the fit at the hem by passing a tape measure around your body at this point and letting the beginning of the tape meet at the measurement indicated in the Jacket Sizing Chart.
|A||Chest||45 in / 114.5 cm||48 in / 122 cm||51 in / 129.5 cm||54 in / 137 cm|
|B||Hem||41 in / 104.5 cm||44 in / 112 cm||47 in / 119.5 cm||50 in / 127 cm|
|C||Back Length||32¾ in / 83.5 cm||33½ in / 85 cm||34 in / 86.5 cm||34½ in / 88 cm|
|D||Shoulder||4¾ in / 12 cm||5 in / 12.5 cm||5⅛ in / 13 cm||5¼ in / 13.5 cm|
|E||Sleeve||27 in / 68.5 cm||27½ in / 70 cm||28⅛ in / 71.5 cm||28¾ in / 73 cm|
|F||Hips||41¾ in / 106.5 cm||44¾ in / 114 cm||47¾ in / 121.5 cm||50¾ in / 129 cm|
|36 in / 91.5 cm||38 in / 96.5 cm||40 in / 101.5 cm||42 in / 106.5 cm||44 in / 111.5 cm|
|Chest (circumference)||38⅛ in / 97 cm||40⅛ in / 102 cm||42½ in / 108 cm||44¾ in / 114 cm||47¼ in / 120 cm|
|Back Length||26¾ in / 68 cm||27½ in / 70 cm||28&⅜ in / 72 cm||29&⅛ in / 74 cm||30 in / 76 cm|
|Shoulder Length||5¾ in / 14.5 cm||5⅞in / 15 cm||6⅛ in / 15.5 cm||6¼ in / 16 cm||6½ in / 16.5 cm|
|Sleeve Length||7½ in / 19 cm||7¾ in / 20 cm||8¼ in / 21 cm||8½ in / 22 cm||9 in / 23 cm|
Welcome to the QIVIUT & CO website and e-commerce store. QIVIUT & CO is the official brand name of QIVIUT & CO LIMITED, a limited liability company registered in England and Wales. When using our website or ordering goods from our e-commerce store you are subject to our rules, policies, guidelines, terms and conditions stated on this site or elsewhere in our company communications. We reserve the right to change this site and the terms and conditions at any time and without prior notice. Accessing, browsing, or otherwise using the site indicates your acceptance of our terms and conditions.
WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY:
Other than as stated, we make no warranties or claims about our products or website. In general, while we stand behind our products and website content we shall in no way be liable for any indirect, incidental, special or consequential damages or compensation arising out of or in any way connected with the use of our products or reliance on the information provided on our website or in any other company communications. Accordingly, we do not make any representations regarding the use of our products or the content of our website and other communications in terms of accuracy and reliability. In the event of any dispute or claim, our liability will be strictly and solely limited to a full refund of the price of any products purchased and not otherwise subject to any monetary compensation.
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QIVIUT & CO takes the privacy of our users and their personal data extremely seriously. We will never sell, exchange, rent or otherwise share your personal information without your consent at any time to anyone.
USING YOUR INFORMATION:
We will only collect such personal information as that which you have chosen to provide to us either by inquiry forms on the site or sending us other communications. Please do not send us any personal information you do not wish us to use.
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DISCLOSING YOUR INFORMATION:
We reserve the right to disclose personal information when required by applicable law or if we are ordered to do so by a court of competent jurisdiction or other similar body.
We reserve the right to change this policy from time to time without prior notice.
If we can’t answer your question below please feel free to contact us for further assistance.
Orders can be shipped from our fulfilment facility in the UK to most global destinations. For all orders received by 2PM UK time, despatch will be on the same day. For orders received after this time, despatch will occur the following business day.
Our normal method of shipping from the UK is via Royal Mail Tracked. Delivery time is 2-3 days (UK) and 5-12 days (ROW) and shipping is provided free on certain size orders as described below. Express delivery via DPD (UK) or DHL (ROW) is available at extra cost.. Express delivery is 1-3 days (UK) and 2-5 days (ROW). In all cases, you will be advised of the tracking number upon despatch.
Shipping charges and conditions are as follows:
For UK delivery –
Royal Mail Tracked – Free one-way shipping on orders of £100 or more; £5.95 one-way shipping on orders under £100
Express Delivery via DPD – £9.95 including returns
For ROW delivery –
Royal Mail International Tracked – Free one-way shipping on orders of £150 or more; £14.95 one-way shipping on orders under £150
Express Delivery via DHL – £19.95 including returns
Free samples of our qiviut fibre are shipped by Royal Mail and are not tracked. Depending upon the destination, they can take up to 2-3 weeks to arrive.
Our return policy is quite simple: You can return any QIVIUT & CO product in its original condition (unworn, unwashed and undamaged with all original packaging and garment tags) at any time within 90 days of purchase, no questions asked. We just need to be able to re-sell the item(s) you are returning. We will refund the full amount paid to us exclusive of any shipping charges. Refunds can only be made by crediting the purchaser’s original form of payment.
Returns for refund are accomplished by contacting our concierge service by e-mail at email@example.com. We aim to respond within 24 hours with detailed return instructions. Shipping charges for returns are the responsibility of the customer unless included by virtue of the shipping method selected or the amount of the order as described above.
Exchanges for size, colour or style may also be done within 90 days of purchase by the same e-mail request to our concierge service. However, an exchange for size of The Qiviut Jacket is a bit more complicated because of the numbering and registration of each jacket and the limited availability of sizes. A jacket once numbered on a Certificate of Authenticity always retains its limited edition registration number but is linked to a unique serial number on the garment in our database. The jacket number will be permanently referenced to the initial buyer or his or her designee but the serial number to which the jacket number is linked will change upon an exchange and a new Certificate of Authenticity issued. While we will always try to accommodate exchanges insofar as possible, because of the limited edition of The Qiviut Jacket a desired size may not be available. Where a satisfactory exchange cannot be accomplished a refund of the full amount paid to us will be made by crediting the buyer’s original form of payment.
• All returned items must be unworn, unwashed, undamaged and complete with original tags and packaging. We just need to be able to re-sell the item(s) you are returning or exchanging.
• Shipping charges for returns and exchanges may be free if done using our designated courier companies or the responsibility of the customer depending on the original; method of shipment chosen.
• A return or exchange should be sent in the same packaging it was received along with all packaging materials and garment tags.
• If returning an item from outside the UK, please prominently mark ‘RETURNED GOODS’ on the packaging to avoid any customs charges. We cannot be responsible for any return custom charges made and may refuse the shipment.
Please complete the form below and one of our concierges will reply within 24 hours.
The amazing qiviut fibre we use in our products has to be seen – and felt – to be believed. Please fill out your details below if you are interested in receiving a free sample to better appreciate the qiviut experience.
Sustainability is a core value at QIVIUT & CO. As explained in our FAQ, we currently acquire our qiviut and guard hair from animals hunted in the winter for meat by subsistence natives in Canada and Greenland as they have been doing for millennia and as permitted in limited numbers by the respective regional governments. The natives keep the meat and sell off the hides to the “mom and pop” processors who comb out the fibre we purchase. This supplies supplemental income to the natives and others involved in the supply chain. The number of permits issued varies each year according to the governmental determination of what amount can maintain the health of the overall musk ox population. These subsistence hunters hunt in order to survive in accordance with their traditional way of life, and QIVIUT & CO only uses the by-product of this centuries-old life sustaining food source. Unlike most furs and feathers used in clothing, the use of musk ox fibre has no impact on the amount of animals harvested.
This said, the long term goal of the company is to replicate the experience of two small operations in Alaska and create a substantial domesticated herd of musk ox which can be live combed annually for qiviut and guard hair. This effort will be particularly important if climate change continues to have an adverse impact on the arctic environment in which musk ox have survived and thrived for millennia.
Finally, all packaging that we use for our products is made from recyclable material and is itself recyclable to the maximum extent possible.
Like cashmere, qiviut is a delicate luxury fibre requiring particular care. Our official instruction is to SPECIALIST CLEAN all qiviut and cashmere items. However, either can be carefully hand washed and many people claim this is better for the fibre.
To hand wash any qiviut/cashmere content knitwear, including Ox Socks and the removable knitted trim on The Qiviut Jacket, do the following:
1. Before washing remove any pilling with a pill comb or shaving machine.
2. Turn the garment inside out if applicable (e.g., socks or a jumper/sweater).
3. Fill a clean basin with lukewarm water <30º C (<85º F). Add 50ml Woolite detergent or 30ml baby shampoo for extra softness and mix by hand.
4. Gently massage the garment. Do not twist, stretch or rub. Leave to soak for no more than 3-5 minutes.
5. Rinse thoroughly in lukewarm water until all trace of soap is removed.
6. Lay flat on dry towel and then roll up gently to remove any excess water.
7. Lay flat on new towel to air dry away from direct sunlight. NEVER TUMBLE DRY OR HANG. When dry turn garment outside in (again, if applicable).
8. Optional) Lightly press with a cool iron (or iron at low temperature with a pressing cloth so as not to directly touch the fabric) to restore to original shape and condition.
Qiviut and cashmere are hypoallergenic and do not retain odour so cleaning need only be done infrequently.
|QTY||PRICE||PRICE / PAIR||EX-VAT|